Direct Line (Q3647)
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Direct Line is a UK insurance company based in London, offering a range of general insurance products. Direct Line is one of four insurance brands of UK Insurance Ltd (others are Churchill, Green Flag and Privilege).
- UK Insurance Ltd.
- Direct Line Group
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Direct Line
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Direct Line is a UK insurance company based in London, offering a range of general insurance products. Direct Line is one of four insurance brands of UK Insurance Ltd (others are Churchill, Green Flag and Privilege).
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Statements
main privacy policy
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additional privacy policy for car insurance telematics devices
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Data Protection Office/Data Rights Team, UK Insurance Limited, Churchill Court, Westmoreland Road, Bromley, BR1 1DP
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information collected from cookies
Information collected from you & cookies policy: Where we have collected information directly from you it will usually be obvious what this is, as you will have given it to us. This might not be the case where we have used cookies to collect information from your computer or portable electronic devices.
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We can collect information about you from others. This includes information about you from joint policyholders or policy beneficiaries
information about me from joint policyholders or policy beneficiaries
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We can collect information about you from others. This includes information from fraud prevention, law enforcement or government agencies and other data sources used to prevent or detect fraud or provide details to us about criminal convictions or offences.
We collect information that is sensitive. [...] We obtain this from the following people: Fraud prevention or law enforcement agencies may provide details to us about criminal convictions or offences
information about me from fraud prevention, law enforcement or government agencies and other data sources
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We can collect information about you from others. This includes information from HM Treasury and other authorities in relation to regulatory issues e.g. where someone is subject to a financial sanction they will appear on HM Treasury's asset freezing list
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We can collect information about you from others. This includes information from credit reference agencies e.g. credit searches that are made when we produce a quotation for a new policy or at renewal. (Note that the results of these searches are automatically deleted after 12 months and do not affect your ability to obtain credit.)
information about me from credit reference agencies
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We can collect information about you from others. This includes information from external sources such as no claims discount databases
information about me from no claims discount databases
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information about me from the electoral roll
We can collect information about you from others. This includes information from external sources such as the electoral role [sic]
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We can collect information about you from others. This includes information from external sources such as insurance comparison websites
information about me from insurance comparison websites
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information about me from companies that hold information about insurance renewal dates, marital status, household residents, vehicle details, employment status and household income
We can collect information about you from others. This includes information from external sources such as companies that hold information about insurance renewal dates, marital status, household residents, vehicle details, employment status and household income
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We collect information that is sensitive, such as information about children, health or geo-location (which may be sensitive personal information because, for example, it can pinpoint your location at a hospital), and information related to unspent past criminal convictions or offences
We also collect your sensitive personal information for specific types of policy or applications, for example when offering you a travel policy or a driving application e.g. Telematics
sensitive personal information
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We collect information that is sensitive [...] We obtain this from your mobile devices for driving applications.
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We collect information that is sensitive. [...] We obtain this from the following people: The main policyholder will provide most of the information we collect about health (including confirming whether hospital treatment is being sought) and unspent criminal convictions or offences, including on behalf of others named on the insurance policy e.g. medical screening to support a travel policy
Witnesses to an accident may provide medical information to us if there is an investigation of a claim
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information about unspent criminal convictions or offences
We collect information that is sensitive. [...] We obtain this from the following people: The main policyholder will provide most of the information we collect about health [...] and unspent criminal convictions or offences, including on behalf of others named on the insurance policy
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We may use information about a child, for example, where the child is a beneficiary under a policy or if involved in an accident
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data captured by the telematics device
Once activated the telematics device will record and analyse data about the driving behaviour of you and anyone who drives your car.It will capture and send your specific location, direction, current speed; duration of journey; braking and cornering amongst other factors to our telematics suppliers' server
and we will use the information to understand road type, speed and other conditions relating to your journey. This information will be used to build up a profile of how, where and when your car is driven. This information will be combined to form a driving score based on your driving behaviour. In addition to the above, the telematics device will also collect vehicle and battery health data.
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location, speed, direction, braking and cornering information
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Unless you stop using the telematics device, our analytics supplier will continue to use any ongoing data collected for the purposes below and you will be able to access your driving data for as long the telematics device is active. [...]
Driving behaviour analysis and profiling including determining what constitutes safe and dangerous driving and the typical behaviours of various segments of the UK population
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Information recorded from your telematics device will be assessed automatically to generate your driving score. This score will be based upon a review of your specific location, direction and current speed, as well as information to understand road type, speed and other conditions relating to your journey.
The driving score will be assessed against our internal models of driver behaviour to generate a driving score. This score can be accessed via your telematics portal.The driving score will be used within our pricing systems to determine if you should receive a discount or not in relation to your motor policy.
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