Airbnb (Q2953)

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online platform for rental accommodations
Language Label Description Also known as
English
Airbnb
online platform for rental accommodations

    Statements

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    When you sign up for an Airbnb Account, we require certain information such as your first name, last name, email address, and date of birth.
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    When you sign up for an Airbnb Account, we require certain information such as your first name, last name, email address, and date of birth.
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    When you sign up for an Airbnb Account, we require certain information such as your first name, last name, email address, and date of birth.
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    When you sign up for an Airbnb Account, we require certain information such as your first name, last name, email address, and date of birth.
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    To use certain features of the Airbnb Platform (such as booking or creating a Listing), we may ask you to provide additional information, which may include your address, phone number, and a profile picture.
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    To use certain features of the Airbnb Platform (such as booking or creating a Listing), we may ask you to provide additional information, which may include your address, phone number, and a profile picture.
    profile picture
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    To use certain features of the Airbnb Platform (such as booking or creating a Listing), we may ask you to provide additional information, which may include your address, phone number, and a profile picture.
    You may choose to provide additional information as part of your Airbnb profile (such as gender, preferred language(s), city, and a personal description). Some of this information as indicated in your Account settings is part of your public profile page, and will be publicly visible to others.
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    To help create and maintain a trusted environment, we may collect identity verification information (such as images of your government issued ID, passport, national ID card, or driving license, as permitted by applicable laws) or other authentication information. To learn more, see our Help Center article about providing identification on Airbnb.
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    To use certain features of the Airbnb Platform (such as booking or creating a Listing), we may require you to provide certain financial information (like your bank account or credit card information) in order to facilitate the processing of payments (via Airbnb Payments).
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    When you communicate with Airbnb or use the Airbnb Platform to communicate with other Members, we collect information about your communication and any information you choose to provide.
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    You may choose to import your address book contacts or enter your contacts’ information manually to access certain features of the Airbnb Platform, like inviting them to use Airbnb.
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    You may otherwise choose to provide us information when you fill in a form, update or add information to your Airbnb Account, respond to surveys, post to community forums, participate in promotions, communicate with our customer care team, share your experience with us (such as through Host Stories), or use other features of the Airbnb Platform.
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    When you use the Payment Services, the Payments Data Controller requires certain financial information (like your bank account or credit card information) in order to process payments and comply with applicable law.
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    If you are a Host the Payments Data Controller may require identity verification information such as images of your government issued ID passport national ID card or driving license or other authentication information your date of birth your address email address phone number & other information in order to verify your identity provide the Payment Services to you and to comply with applicable law
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    When you use certain features of the Airbnb Platform we may collect information about your precise or approximate location as determined through data such as your IP address or mobile devices GPS to offer you an improved user experience
    Most mobile devices allow you to control or disable the use of location services for applications in the device’s settings menu. Airbnb may also collect this information even when you are not using the app if this connection is enabled through your settings or device permissions.
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    We collect information about your interactions with the Airbnb Platform such as the pages or content you view, your searches for Listings, bookings you have made, and other actions on the Airbnb Platform.
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    We automatically collect log data and device information when you access and use the Airbnb Platform, even if you have not created an Airbnb Account or logged in. That information includes
    among other things: details about how you’ve used the Airbnb Platform (including if you clicked on links to third party applications), IP address, access dates and times, hardware and software information, device information, device event information, unique identifiers, crash data, cookie data, and the pages you’ve viewed or engaged with before or after using the Airbnb Platform.
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    We use cookies and other similar technologies when you use our platform use our mobile app or engage with our online ads or email communications
    We may collect certain information by automated means using technologies such as cookies web beacons pixels browser analysis tools server logs and mobile identifiers
    In many cases the information we collect using cookies and other tools is only used in a non-identifiable without reference to personal information
    For example we may use information we collect to better understand website traffic patterns and to optimize our website experience. In some cases we associate the information we collect using cookies and other technology with your personal information
    Our business partners may also use these tracking technologies on the Airbnb Platform or engage others to track your behavior on our behalf
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    Third parties including Facebook may use cookies web beacons and other storage technologies to collect or receive information from our websites and elsewhere on the internet and use that information to provide measurement services and target ads
    For apps that third parties including Facebook may collect or receive information from your app and other apps and use that information to provide measurement services and targeted ads
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    While you may disable the usage of cookies through your browser settings, the Airbnb Platform currently does not respond to a “Do Not Track” signal in the HTTP header from your browser or mobile application due to lack of standardization regarding how that signal should be interpreted.
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    Airbnb Payments collects information related to your payment transactions through the Airbnb Platform including the payment instrument used date and time payment amount payment instrument expiration date and billing postcode
    PayPal email address IBAN information, your address and other related transaction details. This information is necessary for the adequate performance of the contract between you and Airbnb Payments and to allow the provision of the Payment Services
    transaction details
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    If you link, connect, or login to your Airbnb Account with a third party service (e.g. Google, Facebook, WeChat), the third party service may send us information such as your registration, friends list, and profile information from that service. This information varies and is controlled by that service or as authorized by you via your privacy settings at that service.
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    If someone has written a reference for you, it will be published on your Airbnb public profile page with your consent. To learn more, see our Help Center article about References.
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    For Members in the United States, to the extent permitted by applicable laws, Airbnb and Airbnb Payments may obtain reports from public records of criminal convictions or sex offender registrations.
    For Members outside of the United States, to the extent permitted by applicable laws and with your consent where required, Airbnb and Airbnb Payments may obtain the local version of police, background or registered sex offender checks. We may use your information, including your full name and date of birth, to obtain such reports.
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    Organizations that use our Enterprise products (such a Airbnb for work and programs with property managers and owners) may submit personal information to facilitate account management and invitations to use enterprise products.
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    If you are invited to Airbnb the person who invited you may submit personal information about you such as your email address or other contact information
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    To the extent permitted by applicable law we may receive additional information about you such as demographic data or information to help detect fraud and safety issues from third party service providers and/or partners and combine it with information we have about you
    For example we may receive background check results (with your consent where required) or fraud warnings from service providers like identity verification services for our fraud prevention and risk assessment efforts.
    We may receive information about you and your activities on and off the Airbnb Platform through partnerships, or about your experiences and interactions from our partner ad networks.
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    We automatically collect log data and device information when you access and use the Airbnb Platform, even if you have not created an Airbnb Account or logged in. That information includes among other things:
    details about how you’ve used the Airbnb Platform (including if you clicked on links to third party applications), IP address, access dates and times, hardware and software information, device information, device event information, unique identifiers, crash data, cookie data, and the pages you’ve viewed or engaged with before or after using the Airbnb Platform.
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    may be useful for identifying customer for GDPR requests
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    Identifiers