(Q3256)
Revision as of 15:54, 14 January 2020 by Alexbfree (talk | contribs) (Changed claim: Property:P10: Item:Q1078)
Statements
When you fill in a form or buy tickets, we normally ask you to provide us with your name, your contact details including your address, phone number, email address, your bank or credit card details (if you're buying tickets or other items from us), including billing information, details of how you would like us to contact you.
0 references
Information about your visit that will help us to improve our service and make your online experience more relevant. This can include your approximate geographical location, the date and time you visited, which of our products you looked at or searched for, which pages you looked at, how long you spent on certain pages, and how you clicked to, through, and from our website.
0 references
If you need help with things like getting on and off a train, you may choose to give us confidential information about medical conditions and the type of assistance you require.
If you commit or are suspected of committing or are the victim of a fraud or other crime or other serious incident on our trains or in railway stations or in relation to your delay repay claim or ticket purchase we will process information about that too in relation to you.
0 references
When you visit our website or use our Wi-Fi services, we may collect Technical information, including the IP address (which is a category of personal information) which is used to connect your computer to the Internet, your login information, the browser you’re using, time zone setting, browser plug in types and versions, the operating system and the train that you're on
0 references