Difference between revisions of "Direct Line (Q3647)"
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(Created claim: states compliance (P32): privacy policy (Q29)) |
(Changed claim: collects (P10): sensitive information (Q3427)) |
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(39 intermediate revisions by the same user not shown) | |||
aliases / en / 0 | aliases / en / 0 | ||
+ | UK Insurance Ltd. | ||
aliases / en / 1 | aliases / en / 1 | ||
+ | Direct Line Group | ||
description / en | description / en | ||
+ | Direct Line is a UK insurance company based in London, offering a range of general insurance products. Direct Line is one of four insurance brands of UK Insurance Ltd (others are Churchill, Green Flag and Privilege). | ||
Property / states compliance: privacy policy / qualifier | |||
+ | |||
Property / states compliance: privacy policy / qualifier | |||
+ | comment: main privacy policy | ||
Property / instance of | |||
+ | |||
Property / instance of: online service provider / rank | |||
+ | Normal rank | ||
Property / instance of | |||
+ | |||
Property / instance of: website / rank | |||
+ | Normal rank | ||
Property / instance of | |||
+ | |||
Property / instance of: insurance provider / rank | |||
+ | Normal rank | ||
Property / address | |||
+ | Data Protection Office/Data Rights Team, UK Insurance Limited, Churchill Court, Westmoreland Road, Bromley, BR1 1DP | ||
Property / address: Data Protection Office/Data Rights Team, UK Insurance Limited, Churchill Court, Westmoreland Road, Bromley, BR1 1DP / rank | |||
+ | Normal rank | ||
Property / e-mail address | |||
+ | |||
Property / e-mail address: mailto:DataProtection@directlinegroup.co.uk / rank | |||
+ | Normal rank | ||
Property / e-mail address: mailto:DataProtection@directlinegroup.co.uk / qualifier | |||
+ | |||
Property / collects | |||
+ | |||
Property / collects: cookie / rank | |||
+ | Normal rank | ||
Property / collects: cookie / qualifier | |||
+ | named as: information collected from cookies | ||
Property / collects: cookie / qualifier | |||
+ | |||
Property / collects: cookie / qualifier | |||
+ | policy excerpt: Information collected from you & cookies policy: Where we have collected information directly from you it will usually be obvious what this is, as you will have given it to us. This might not be the case where we have used cookies to collect information from your computer or portable electronic devices. | ||
Property / collects | |||
+ | |||
Property / collects: information from other involved people / rank | |||
+ | Normal rank | ||
Property / collects: information from other involved people / qualifier | |||
+ | policy excerpt: We can collect information about you from others. This includes information about you from joint policyholders or policy beneficiaries | ||
Property / collects: information from other involved people / qualifier | |||
+ | named as: information about me from joint policyholders or policy beneficiaries | ||
Property / collects: information from other involved people / qualifier | |||
+ | |||
Property / collects | |||
+ | |||
Property / collects: fraud prevention information / rank | |||
+ | Normal rank | ||
Property / collects: fraud prevention information / qualifier | |||
+ | policy excerpt: We can collect information about you from others. This includes information from fraud prevention, law enforcement or government agencies and other data sources used to prevent or detect fraud or provide details to us about criminal convictions or offences. | ||
Property / collects: fraud prevention information / qualifier | |||
+ | policy excerpt: We collect information that is sensitive. [...] We obtain this from the following people: Fraud prevention or law enforcement agencies may provide details to us about criminal convictions or offences | ||
Property / collects: fraud prevention information / qualifier | |||
+ | |||
Property / collects: fraud prevention information / qualifier | |||
+ | named as: information about me from fraud prevention, law enforcement or government agencies and other data sources | ||
Property / collects | |||
+ | |||
Property / collects: information about me from authorities / rank | |||
+ | Normal rank | ||
Property / collects: information about me from authorities / qualifier | |||
+ | policy excerpt: We can collect information about you from others. This includes information from HM Treasury and other authorities in relation to regulatory issues e.g. where someone is subject to a financial sanction they will appear on HM Treasury's asset freezing list | ||
Property / collects: information about me from authorities / qualifier | |||
+ | |||
Property / collects | |||
+ | |||
Property / collects: credit history information / rank | |||
+ | Normal rank | ||
Property / collects: credit history information / qualifier | |||
+ | policy excerpt: We can collect information about you from others. This includes information from credit reference agencies e.g. credit searches that are made when we produce a quotation for a new policy or at renewal. (Note that the results of these searches are automatically deleted after 12 months and do not affect your ability to obtain credit.) | ||
Property / collects: credit history information / qualifier | |||
+ | |||
Property / collects: credit history information / qualifier | |||
+ | named as: information about me from credit reference agencies | ||
Property / collects | |||
+ | |||
Property / collects: information from no claims discount databases / rank | |||
+ | Normal rank | ||
Property / collects: information from no claims discount databases / qualifier | |||
+ | policy excerpt: We can collect information about you from others. This includes information from external sources such as no claims discount databases | ||
Property / collects: information from no claims discount databases / qualifier | |||
+ | |||
Property / collects: information from no claims discount databases / qualifier | |||
+ | named as: information about me from no claims discount databases | ||
Property / collects | |||
+ | |||
Property / collects: electoral record / rank | |||
+ | Normal rank | ||
Property / collects: electoral record / qualifier | |||
+ | named as: information about me from the electoral roll | ||
Property / collects: electoral record / qualifier | |||
+ | policy excerpt: We can collect information about you from others. This includes information from external sources such as the electoral role [sic] | ||
Property / collects: electoral record / qualifier | |||
+ | |||
Property / collects | |||
+ | |||
Property / collects: information from insurance comparison websites / rank | |||
+ | Normal rank | ||
Property / collects: information from insurance comparison websites / qualifier | |||
+ | policy excerpt: We can collect information about you from others. This includes information from external sources such as insurance comparison websites | ||
Property / collects: information from insurance comparison websites / qualifier | |||
+ | |||
Property / collects: information from insurance comparison websites / qualifier | |||
+ | named as: information about me from insurance comparison websites | ||
Property / collects | |||
+ | |||
Property / collects: information from third parties / rank | |||
+ | Normal rank | ||
Property / collects: information from third parties / qualifier | |||
+ | named as: information about me from companies that hold information about insurance renewal dates, marital status, household residents, vehicle details, employment status and household income | ||
Property / collects: information from third parties / qualifier | |||
+ | policy excerpt: We can collect information about you from others. This includes information from external sources such as companies that hold information about insurance renewal dates, marital status, household residents, vehicle details, employment status and household income | ||
Property / collects | |||
+ | |||
Property / collects: sensitive information / rank | |||
+ | Normal rank | ||
Property / collects: sensitive information / qualifier | |||
+ | policy excerpt: We collect information that is sensitive, such as information about children, health or geo-location (which may be sensitive personal information because, for example, it can pinpoint your location at a hospital), and information related to unspent past criminal convictions or offences | ||
Property / collects: sensitive information / qualifier | |||
+ | policy excerpt: We also collect your sensitive personal information for specific types of policy or applications, for example when offering you a travel policy or a driving application e.g. Telematics | ||
Property / collects: sensitive information / qualifier | |||
+ | |||
Property / collects: sensitive information / qualifier | |||
+ | named as: sensitive personal information | ||
Property / collects | |||
+ | |||
Property / collects: information about me from my mobile devices for driving applications / rank | |||
+ | Normal rank | ||
Property / collects: information about me from my mobile devices for driving applications / qualifier | |||
+ | policy excerpt: We collect information that is sensitive [...] We obtain this from your mobile devices for driving applications. | ||
Property / collects: information about me from my mobile devices for driving applications / qualifier | |||
+ | |||
Property / collects | |||
+ | |||
Property / collects: health information / rank | |||
+ | Normal rank | ||
Property / collects: health information / qualifier | |||
+ | policy excerpt: We collect information that is sensitive. [...] We obtain this from the following people: The main policyholder will provide most of the information we collect about health (including confirming whether hospital treatment is being sought) and unspent criminal convictions or offences, including on behalf of others named on the insurance policy e.g. medical screening to support a travel policy | ||
Property / collects: health information / qualifier | |||
+ | policy excerpt: Witnesses to an accident may provide medical information to us if there is an investigation of a claim | ||
Property / collects: health information / qualifier | |||
+ | |||
Property / collects | |||
+ | |||
Property / collects: criminal records / rank | |||
+ | Normal rank | ||
Property / collects: criminal records / qualifier | |||
+ | named as: information about unspent criminal convictions or offences | ||
Property / collects: criminal records / qualifier | |||
+ | policy excerpt: We collect information that is sensitive. [...] We obtain this from the following people: The main policyholder will provide most of the information we collect about health [...] and unspent criminal convictions or offences, including on behalf of others named on the insurance policy | ||
Property / collects: criminal records / qualifier | |||
+ | |||
Property / collects | |||
+ | |||
Property / collects: information about a child or children / rank | |||
+ | Normal rank | ||
Property / collects: information about a child or children / qualifier | |||
+ | policy excerpt: We may use information about a child, for example, where the child is a beneficiary under a policy or if involved in an accident | ||
Property / collects: information about a child or children / qualifier | |||
+ | |||
Property / collects | |||
+ | |||
Property / collects: telematics data / rank | |||
+ | Normal rank | ||
Property / collects: telematics data / qualifier | |||
+ | named as: data captured by the telematics device | ||
Property / collects: telematics data / qualifier | |||
+ | policy excerpt: Once activated the telematics device will record and analyse data about the driving behaviour of you and anyone who drives your car.It will capture and send your specific location, direction, current speed; duration of journey; braking and cornering amongst other factors to our telematics suppliers' server | ||
Property / collects: telematics data / qualifier | |||
+ | policy excerpt: and we will use the information to understand road type, speed and other conditions relating to your journey. This information will be used to build up a profile of how, where and when your car is driven. This information will be combined to form a driving score based on your driving behaviour. In addition to the above, the telematics device will also collect vehicle and battery health data. | ||
Property / collects: telematics data / qualifier | |||
+ | |||
Property / collects | |||
+ | |||
Property / collects: vehicle and battery health data / rank | |||
+ | Normal rank | ||
Property / collects: vehicle and battery health data / qualifier | |||
+ | |||
Property / collects | |||
+ | |||
Property / collects: driving score and how it is calculated / rank | |||
+ | Normal rank | ||
Property / collects: driving score and how it is calculated / qualifier | |||
+ | |||
Property / collects | |||
+ | |||
Property / collects: location information / rank | |||
+ | Normal rank | ||
Property / collects: location information / qualifier | |||
+ | |||
Property / collects: location information / qualifier | |||
+ | named as: location, speed, direction, braking and cornering information | ||
Property / collects | |||
+ | |||
Property / collects: driving behaviour analysis / rank | |||
+ | Normal rank | ||
Property / collects: driving behaviour analysis / qualifier | |||
+ | |||
Property / collects: driving behaviour analysis / qualifier | |||
+ | policy excerpt: Unless you stop using the telematics device, our analytics supplier will continue to use any ongoing data collected for the purposes below and you will be able to access your driving data for as long the telematics device is active. [...] | ||
Property / collects: driving behaviour analysis / qualifier | |||
+ | policy excerpt: Driving behaviour analysis and profiling including determining what constitutes safe and dangerous driving and the typical behaviours of various segments of the UK population | ||
Property / collects | |||
+ | |||
Property / collects: discounts or penalties relating to my driving score, and how they were calculated / rank | |||
+ | Normal rank | ||
Property / collects: discounts or penalties relating to my driving score, and how they were calculated / qualifier | |||
+ | |||
Property / collects: discounts or penalties relating to my driving score, and how they were calculated / qualifier | |||
+ | policy excerpt: Information recorded from your telematics device will be assessed automatically to generate your driving score. This score will be based upon a review of your specific location, direction and current speed, as well as information to understand road type, speed and other conditions relating to your journey. | ||
Property / collects: discounts or penalties relating to my driving score, and how they were calculated / qualifier | |||
+ | policy excerpt: The driving score will be assessed against our internal models of driver behaviour to generate a driving score. This score can be accessed via your telematics portal.The driving score will be used within our pricing systems to determine if you should receive a discount or not in relation to your motor policy. | ||
Property / requires | |||
+ | |||
Property / requires: e-mail address / rank | |||
+ | Normal rank | ||
Property / requires: e-mail address / qualifier | |||
+ | comment: to identify individual when making a GDPR request |
Latest revision as of 15:20, 25 February 2020
Statements
main privacy policy
0 references
additional privacy policy for car insurance telematics devices
0 references
Data Protection Office/Data Rights Team, UK Insurance Limited, Churchill Court, Westmoreland Road, Bromley, BR1 1DP
0 references
information collected from cookies
Information collected from you & cookies policy: Where we have collected information directly from you it will usually be obvious what this is, as you will have given it to us. This might not be the case where we have used cookies to collect information from your computer or portable electronic devices.
0 references
We can collect information about you from others. This includes information about you from joint policyholders or policy beneficiaries
information about me from joint policyholders or policy beneficiaries
0 references
We can collect information about you from others. This includes information from fraud prevention, law enforcement or government agencies and other data sources used to prevent or detect fraud or provide details to us about criminal convictions or offences.
We collect information that is sensitive. [...] We obtain this from the following people: Fraud prevention or law enforcement agencies may provide details to us about criminal convictions or offences
information about me from fraud prevention, law enforcement or government agencies and other data sources
0 references
We can collect information about you from others. This includes information from HM Treasury and other authorities in relation to regulatory issues e.g. where someone is subject to a financial sanction they will appear on HM Treasury's asset freezing list
0 references
We can collect information about you from others. This includes information from credit reference agencies e.g. credit searches that are made when we produce a quotation for a new policy or at renewal. (Note that the results of these searches are automatically deleted after 12 months and do not affect your ability to obtain credit.)
information about me from credit reference agencies
0 references
We can collect information about you from others. This includes information from external sources such as no claims discount databases
information about me from no claims discount databases
0 references
information about me from the electoral roll
We can collect information about you from others. This includes information from external sources such as the electoral role [sic]
0 references
We can collect information about you from others. This includes information from external sources such as insurance comparison websites
information about me from insurance comparison websites
0 references
information about me from companies that hold information about insurance renewal dates, marital status, household residents, vehicle details, employment status and household income
We can collect information about you from others. This includes information from external sources such as companies that hold information about insurance renewal dates, marital status, household residents, vehicle details, employment status and household income
0 references
We collect information that is sensitive, such as information about children, health or geo-location (which may be sensitive personal information because, for example, it can pinpoint your location at a hospital), and information related to unspent past criminal convictions or offences
We also collect your sensitive personal information for specific types of policy or applications, for example when offering you a travel policy or a driving application e.g. Telematics
sensitive personal information
0 references
We collect information that is sensitive [...] We obtain this from your mobile devices for driving applications.
0 references
We collect information that is sensitive. [...] We obtain this from the following people: The main policyholder will provide most of the information we collect about health (including confirming whether hospital treatment is being sought) and unspent criminal convictions or offences, including on behalf of others named on the insurance policy e.g. medical screening to support a travel policy
Witnesses to an accident may provide medical information to us if there is an investigation of a claim
0 references
information about unspent criminal convictions or offences
We collect information that is sensitive. [...] We obtain this from the following people: The main policyholder will provide most of the information we collect about health [...] and unspent criminal convictions or offences, including on behalf of others named on the insurance policy
0 references
We may use information about a child, for example, where the child is a beneficiary under a policy or if involved in an accident
0 references
data captured by the telematics device
Once activated the telematics device will record and analyse data about the driving behaviour of you and anyone who drives your car.It will capture and send your specific location, direction, current speed; duration of journey; braking and cornering amongst other factors to our telematics suppliers' server
and we will use the information to understand road type, speed and other conditions relating to your journey. This information will be used to build up a profile of how, where and when your car is driven. This information will be combined to form a driving score based on your driving behaviour. In addition to the above, the telematics device will also collect vehicle and battery health data.
0 references
location, speed, direction, braking and cornering information
0 references
Unless you stop using the telematics device, our analytics supplier will continue to use any ongoing data collected for the purposes below and you will be able to access your driving data for as long the telematics device is active. [...]
Driving behaviour analysis and profiling including determining what constitutes safe and dangerous driving and the typical behaviours of various segments of the UK population
0 references
Information recorded from your telematics device will be assessed automatically to generate your driving score. This score will be based upon a review of your specific location, direction and current speed, as well as information to understand road type, speed and other conditions relating to your journey.
The driving score will be assessed against our internal models of driver behaviour to generate a driving score. This score can be accessed via your telematics portal.The driving score will be used within our pricing systems to determine if you should receive a discount or not in relation to your motor policy.
0 references