Difference between revisions of "Nexus (Q3648)"

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Property / collects: registration information / qualifier
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policy excerpt: ... information provided by you voluntarily e.g. when you register for updates
Property / collects: registration information / qualifier
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Property / collects: registration information / qualifier
- 
Property / collects: URL clickstream data / qualifier
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policy excerpt: information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time)
Property / e-mail address
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Property / e-mail address: mailto:customer.services@nexus.org.uk / rank
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Normal rank
Property / e-mail address: mailto:customer.services@nexus.org.uk / qualifier
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Property / address
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Nexus House, St James’ Boulevard, Newcastle upon Tyne, NE1 4AX
Property / address: Nexus House, St James’ Boulevard, Newcastle upon Tyne, NE1 4AX / rank
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Normal rank
Property / collects
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Property / collects: search data / rank
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Normal rank
Property / collects: search data / qualifier
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named as: search history
Property / collects: search data / qualifier
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Property / collects
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Property / collects: browsing history / rank
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Normal rank
Property / collects: browsing history / qualifier
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Property / collects: browsing history / qualifier
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named as: products I viewed or searched for
Property / collects
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Property / collects: timing information / rank
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Normal rank
Property / collects: timing information / qualifier
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Property / collects: timing information / qualifier
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named as: page response times and length of visits to certain pages
Property / collects
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Property / collects: download errors / rank
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Normal rank
Property / collects: download errors / qualifier
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Property / collects
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Property / collects: page interaction information / rank
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Normal rank
Property / collects: page interaction information / qualifier
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Property / collects: page interaction information / qualifier
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named as: page interaction information (such as scrolling, clicks, and mouse-overs)
Property / collects
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Property / collects: methods used to browse away from the page / rank
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Normal rank
Property / collects: methods used to browse away from the page / qualifier
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Property / collects
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Property / collects: telephone number / rank
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Normal rank
Property / collects: telephone number / qualifier
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named as: phone numbers used to call your customer service number
Property / collects: telephone number / qualifier
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Property / collects
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Property / collects: usage information / rank
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Normal rank
Property / collects: usage information / qualifier
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named as: information about my use of the Nexus website including the detail of my visits
Property / collects: usage information / qualifier
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Property / collects: usage information / qualifier
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policy excerpt: information about your use of the Nexus website including the detail of your visit i.e. resources you access, pages you use, transactions you engage in;
Property / collects
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Property / collects: shopping data / rank
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Normal rank
Property / collects: shopping data / qualifier
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named as: information provided by me when I purchased a product through your web retail pages
Property / collects: shopping data / qualifier
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Property / collects
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Property / collects: communication records / rank
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Normal rank
Property / collects: communication records / qualifier
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named as: information I provided when I communicated with you
Property / collects: communication records / qualifier
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Property / collects
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Property / collects: smartcard data / rank
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Normal rank
Property / collects: smartcard data / qualifier
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policy excerpt: information that you provide as you use public transport with your Smartcard for instance a record of the journeys you make using your Smartcard.
Property / collects: smartcard data / qualifier
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Property / collects
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Property / collects: cookie data / rank
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Normal rank
Property / collects: cookie data / qualifier
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named as: information collected from cookies
Property / collects: cookie data / qualifier
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Property / collects: cookie data / qualifier
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policy excerpt: Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the Cookies we use and the purposes for which we use them see our Cookie policy at https://www.nexus.org.uk/website-policies/cookies.
Property / collects
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Property / collects: third party data / rank
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Normal rank
Property / collects: third party data / qualifier
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named as: information about me received from any and all third parties
Property / collects: third party data / qualifier
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Property / collects: third party data / qualifier
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policy excerpt: We may receive information about you if you use any of the other services we provide. We also work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers and search information providers) and may receive information from them.
Property / collects
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Property / collects: special category data / rank
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Normal rank
Property / collects: special category data / qualifier
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Property / collects
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Property / collects: records of what information you have shared with third parties / rank
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Normal rank
Property / collects: records of what information you have shared with third parties / qualifier
 +
Property / collects: records of what information you have shared with third parties / qualifier
 +
policy excerpt: We may share your information with selected third parties including: business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you; andanalytics and search engine providers that assist us in the improvement and optimisation of our site.
Property / collects: records of what information you have shared with third parties / qualifier
 +
policy excerpt: We may disclose your personal data to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use (see https://www.nexus.org.uk/website-policies/terms-website-use) or terms and conditions of supply (see https://www.nexus.org.uk/ticket-and-product-terms-use)
Property / collects: records of what information you have shared with third parties / qualifier
 +
policy excerpt: and other agreements. We may also do so to protect the rights, property, or safety of Nexus, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud detection and protection and revenue protection.
Property / phone number
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0191 20 20 747
Property / phone number: 0191 20 20 747 / rank
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Normal rank
Property / phone number: 0191 20 20 747 / qualifier
 +

Latest revision as of 14:17, 24 February 2020

a public transport operator in North East England, operating the Tyne and Wear Metro, the Shields Ferry, and other services
  • Tyne and Wear PTE
  • Tyne and Wear Passenger Transport Executive
Language Label Description Also known as
English
Nexus
a public transport operator in North East England, operating the Tyne and Wear Metro, the Shields Ferry, and other services
  • Tyne and Wear PTE
  • Tyne and Wear Passenger Transport Executive

Statements

Data Protection Officer, Nexus, 33 St James’ Boulevard, Newcastle Upon Tyne, NE1 4AX.
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Nexus House, St James’ Boulevard, Newcastle upon Tyne, NE1 4AX
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proof of identity
All individuals who submit a Subject Access Request will be asked to provide proof of identity prior to any personal information being disclosed.
Acceptable documents include: passport, driving licence, medical card, birth certificate/adoption certificate, recent utility bill confirming current address dated within the last three months. Photocopied documents are acceptable. Two documents are required with at least one of those documents including a photograph.
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information collected from form(s) on your website
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information from corresponding with you via phone, email or otherwise
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You may give us information about yourself [...] This includes information you provide when you register to use our site, register to use our apps, register for a Pop Shop account.
... information provided by you voluntarily e.g. when you register for updates
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information from reporting problems
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financial and credit card information
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proof of ID
We may also collect a range of personal information during the course of revenue protection activity. This may include name, address, date of birth, proof of ID, journey details, physical descriptions and other information you provide us with.
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We may also collect a range of personal information during the course of revenue protection activity. This may include name, address, date of birth, proof of ID, journey details, physical descriptions and other information you provide us with.
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We may also collect a range of personal information during the course of revenue protection activity. This may include name, address, date of birth, proof of ID, journey details, physical descriptions and other information you provide us with.
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any other revenue protection activity related information
We may also collect a range of personal information during the course of revenue protection activity. This may include name, address, date of birth, proof of ID, journey details, physical descriptions and other information you provide us with.
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browser plug-in types and versions
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information about my visits to your website
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information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time)
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products I viewed or searched for
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page response times and length of visits to certain pages
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page interaction information (such as scrolling, clicks, and mouse-overs)
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phone numbers used to call your customer service number
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information about my use of the Nexus website including the detail of my visits
information about your use of the Nexus website including the detail of your visit i.e. resources you access, pages you use, transactions you engage in;
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information provided by me when I purchased a product through your web retail pages
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information I provided when I communicated with you
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information that you provide as you use public transport with your Smartcard for instance a record of the journeys you make using your Smartcard.
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information collected from cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the Cookies we use and the purposes for which we use them see our Cookie policy at https://www.nexus.org.uk/website-policies/cookies.
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information about me received from any and all third parties
We may receive information about you if you use any of the other services we provide. We also work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers and search information providers) and may receive information from them.
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We may share your information with selected third parties including: business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you; andanalytics and search engine providers that assist us in the improvement and optimisation of our site.
We may disclose your personal data to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use (see https://www.nexus.org.uk/website-policies/terms-website-use) or terms and conditions of supply (see https://www.nexus.org.uk/ticket-and-product-terms-use)
and other agreements. We may also do so to protect the rights, property, or safety of Nexus, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud detection and protection and revenue protection.
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0191 20 20 747
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