Nexus (Q3648)
Revision as of 14:17, 24 February 2020 by Alexbfree (talk | contribs) (Changed claim: Property:P10: Item:Q2357)
a public transport operator in North East England, operating the Tyne and Wear Metro, the Shields Ferry, and other services
- Tyne and Wear PTE
- Tyne and Wear Passenger Transport Executive
| Language | Label | Description | Also known as |
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Nexus
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a public transport operator in North East England, operating the Tyne and Wear Metro, the Shields Ferry, and other services
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Statements
General privacy policy
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Data Protection Notice
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Data Protection Officer, Nexus, 33 St James’ Boulevard, Newcastle Upon Tyne, NE1 4AX.
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Nexus House, St James’ Boulevard, Newcastle upon Tyne, NE1 4AX
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proof of identity
All individuals who submit a Subject Access Request will be asked to provide proof of identity prior to any personal information being disclosed.
Acceptable documents include: passport, driving licence, medical card, birth certificate/adoption certificate, recent utility bill confirming current address dated within the last three months. Photocopied documents are acceptable. Two documents are required with at least one of those documents including a photograph.
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information collected from form(s) on your website
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information from corresponding with you via phone, email or otherwise
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You may give us information about yourself [...] This includes information you provide when you register to use our site, register to use our apps, register for a Pop Shop account.
... information provided by you voluntarily e.g. when you register for updates
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proof of ID
We may also collect a range of personal information during the course of revenue protection activity. This may include name, address, date of birth, proof of ID, journey details, physical descriptions and other information you provide us with.
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We may also collect a range of personal information during the course of revenue protection activity. This may include name, address, date of birth, proof of ID, journey details, physical descriptions and other information you provide us with.
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We may also collect a range of personal information during the course of revenue protection activity. This may include name, address, date of birth, proof of ID, journey details, physical descriptions and other information you provide us with.
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any other revenue protection activity related information
We may also collect a range of personal information during the course of revenue protection activity. This may include name, address, date of birth, proof of ID, journey details, physical descriptions and other information you provide us with.
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information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time)
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page response times and length of visits to certain pages
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page interaction information (such as scrolling, clicks, and mouse-overs)
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phone numbers used to call your customer service number
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information about my use of the Nexus website including the detail of my visits
information about your use of the Nexus website including the detail of your visit i.e. resources you access, pages you use, transactions you engage in;
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information provided by me when I purchased a product through your web retail pages
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information I provided when I communicated with you
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information that you provide as you use public transport with your Smartcard for instance a record of the journeys you make using your Smartcard.
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information collected from cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the Cookies we use and the purposes for which we use them see our Cookie policy at https://www.nexus.org.uk/website-policies/cookies.
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information about me received from any and all third parties
We may receive information about you if you use any of the other services we provide. We also work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers and search information providers) and may receive information from them.
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We may share your information with selected third parties including: business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you; andanalytics and search engine providers that assist us in the improvement and optimisation of our site.
We may disclose your personal data to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use (see https://www.nexus.org.uk/website-policies/terms-website-use) or terms and conditions of supply (see https://www.nexus.org.uk/ticket-and-product-terms-use)
and other agreements. We may also do so to protect the rights, property, or safety of Nexus, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud detection and protection and revenue protection.
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