Wacom (Q3742)
Revision as of 17:43, 6 February 2020 by Alexbfree (talk | contribs) (Changed claim: Property:P10: Item:Q3411)
A Japanese hardware manufacturer specialising in graphics tablets
| Language | Label | Description | Also known as |
|---|---|---|---|
| English |
Wacom
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A Japanese hardware manufacturer specialising in graphics tablets
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Statements
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User Information
In general, the information we collect is of two types: (a) User Information and (b) Usage Information. We also collect business account information and social media information from some persons under the circumstances described below.
User Information. This means information collected about users of the Services and includes contact information. It also includes any content you store on our Services, including requests, questions, comments or reviews you share with us or others who use our Services. “User Information” also includes information that you provide to us to make purchases,
such as payment information, identifiers, and delivery address. If you contact our customer support, the User Information we collect will also include recordings of your communications with customer support.
The privacy policy also includes the wording 'If you do not want us to collect this information, please do not provide it, but you may not be able to take advantage of our Services or certain features of our Services.' which may be in breach of GDPR by tying consent to service access.
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In general, the information we collect is of two types: (a) User Information and (b) Usage Information. We also collect business account information and social media information from some persons under the circumstances described below.
Usage Information. We collect information about your interactions with our services. This includes or can relate to your personal information. This information enables us to, among other things, improve our Services and your experience, see which areas and features of our Services are popular and count visits,
provide you targeted advertising based upon your interests and to analyze trends, administer our websites, track how you engage with our websites and other Services, learn about the systems, browsers, and apps you use to interact with our Services, gather demographic information about our user base as a whole.
We also use analysis tools and methods to allow us to better understand how our customers use our Services. This includes how often the Services are used, the events that occur within the application, aggregated usage,
performance data, any exceptions that occur within the software and the source from which the application was downloaded.
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You provide us with certain identifying information when you create a Wacom account or access our Services.
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We may also receive information about you from other sources.
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We also collect certain information automatically as you interact with our Services
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We may collect personal information from you when you register as a user or to learn more about our products, request a demo or evaluation period, provide comments and suggestions, sign up for newsletters, enter competitions and promotions,
interact with us on our social media channels, order Apps, products or services, request and utilize maintenance and support services, request white papers, sign up for events or seminars, submit content or send us feedback.
personal information you have collected from registration, enquiries, suggestions and feedback, competitions, newsletters, or user submissions
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If you contact our customer support on the telephone, we may collect User Information from you during your call to provide our Services to you.
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recordings of communications with customer support
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Business account contact information. This means business contact information such as name, title, job function, business name, business address, business e-mail address, and business phone number that we collect about people we serve or work with,
including actual and prospective customers, alliance and channel partners, contractors, vendors and other parties interested in Wacom or its products and services.
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