(Q3646)
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Statements
The exact relationship between Philips Hue, Philips, Signify, and Philips Lighting UK is unclear.
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This is described as the "Additional privacy notice for Philips Hue customers" suggesting there may be a general privacy policy separately.
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"Signify Privacy Center" - which the above privacy policy directs you to
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"Signify Privacy Center" - which the meethue privacy policy directs you to
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There is no email address for GDPR requests, you have to use this form.
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This is the contact page that the above contact form directs you to for anything other than a GDPR request. It is unclear if Philips Lighting UK and Signify are the same legal entity.
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from privacy policy on meethue.com
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Depending on your privacy choices, your products, or your use of our services, we might process the following data:
Philips Hue products: Email Address (Username), Password, Unique identifiers and configuration of products, Product usage and diagnostic information, Language preference
Shop: Name and last name, Shipping Address, Email address, Phone number, Billing information, Language preference, Usage and diagnostic analytics
Philips Hue Apps: Language preference, Usage and diagnostic analytics, Unique identifiers and configuration of products
Philips Hue Website: Language preference, Usage and diagnostic analytics
Policy excerpt listed just once here on common attribute, to avoid repetition
from privacy policy on meethue.com
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usage and diagnostic analytics
from privacy policy on meethue.com
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If you interact with us through Social Network Services (‘SNS’) we might process your personal information in accordance with this Privacy Notice
Customer care communication: When you interact with us for customer care purposes, we advise you to only share your personal data via a private message with us.
from privacy policy on meethue.com
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cookies (including those stored server side) and other tracking technologies
The information we might collect includes but is not limited to user unique ID (stored in a cookie for tracking and may be stored on our servers)
from privacy policy on meethue.com
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operating system information
from privacy policy on meethue.com
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from privacy policy on meethue.com
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from privacy policy on meethue.com
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from privacy policy on meethue.com
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from privacy policy on meethue.com
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from privacy policy on meethue.com
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from privacy policy on meethue.com
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This is included because the policy says that data collected is "included but not limited to" the listed items.
from privacy policy on meethue.com
The information we might collect includes but is not limited to user unique ID stored in a cookie for tracking and may be stored on our servers IP address referring URL browser operating system cookie information CSS animations and dynamic content visitors clicks or touches on elements
changes to input field like text fields CSS selector or timestamp elements and session meta-data input on fields system errors window size and changes to size mouse position page snapshot, whether a user clicked on a play or pause button of a video and other events scrolling, focusing hiding pages etc
Such information may identify the visitor We do not record any keystrokes If you wish to prevent our websites and apps from recording your activity you can opt out.
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Your registration data is the information provided to Signify during registration or purchase of Philips Hue lighting system services. Registration data includes the email address (user names), password, shipping address (only for shop) and, as well as aggregated usage data related to your account, such as the controls you select.
from privacy policy on meethue.com
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If you register with a SNS or later link your account to one, we will collect certain personal information about you from that SNS. What data we process will depend on what personal information you have provided to the SNS (such as your name, email address and other information you have made publicly available) when creating your account
Note that the data we collect from and through a SNS may depend on the privacy settings you have set with the SNS and the permissions you grant to us in connection with linking your account with our products or services to your account with an SNS.
from privacy policy on meethue.com
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Usage Data (Analytics)
Whenever you make use of our products and/or services, we may collect information about your use of our products/services. We might combine different sources of data, data we collect directly from you, with cookies and similar technologies when you visit our websites or use our apps. If this data is combined it may be considered as your data as it may be linked to you
from privacy policy on meethue.com
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Other communications: We can contact you to provide information about your account and/or regarding Friends of Hue and other partnership services. You cannot unsubscribe from these non-promotional communications. We will not share your registration data with a home connected partner unless we have sufficient rights to do so
other communications about account, Friends of Hue or partnership services
from privacy policy on meethue.com
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Direct marketing communication: We use registration data personalize your experience on our websites or applications (including information about new features, security, or other technical issues)
We may contact you regarding information, products, services, events and promotions from Signify as well as from other third-parties which we believe can be relevant to you because of your usage of our products or in order to expand their functionality; mainly when we find a partner which has specific services or solutions to meet your needs, or to optimize your use of our products and services
from privacy policy on meethue.com
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If you have indicated, you wish to receive personalized marketing communication we might aggregate data from different sources (both internal and external) to have a better understanding of your preferences and interests and be able to serve you with more relevant marketing communications.
If you have indicated to us that you wish to receive personalize direct marketing communications, we might aggregate data from different sources (both internally and externally) to have a better understanding of your preference and interests, and be able to serve you with more relevant communications.
information you have aggregated about me from different internal and external sources for the purposes of marketing communications
from privacy policy on meethue.com
from privacy policy on signify.com
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details to ads and offers you have sent to me through mail, telemarketing, social channels and any other communication channels
We may contact you through electronic marketing communication channels or use other communication channels to send you personalized ads and special offers, such as postal mail, telemarketing or, social channels such as, but not limited to, LinkedIn, Instagram, Facebook (including Facebook Messenger), Pinterest, YouTube, WhatsApp, Twitter, WeChat).
from privacy policy on meethue.com
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Personal identification data
We may collect Personal identification data (e.g. Name, surname, title, date of birth)
from privacy policy on signify.com
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contact information data
We may collect contact information data (e.g. email, phone number, address, country)
from privacy policy on signify.com
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account log in information
We may collect account log in information (e.g. log in ID, password or other security codes)
from privacy policy on signify.com
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images and/or videos from which I may be identified
We may collect images and/or videos from which you may be identified (e.g. Pictures uploaded into Signify accounts or otherwise provided to us)
from privacy policy on signify.com
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We may collect financial data (e.g. credit card data, bank account data)
from privacy policy on signify.com
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any other information I have voluntarily shared with Signify or its affiliates
We may collect any other information that you decide to voluntarily share with Signify or its affiliates (e.g. Feedback, opinions, reviews, comments, uploaded files, interests, information provided for our due diligence process)
from privacy policy on signify.com
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security recordings
If you visit our premises, for security reasons we might also record your data through video or other electronic, digital or wireless surveillance system or device (e.g. CCTV).
from privacy policy on signify.com
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We may collect device information Hardware model, IMEI number and other unique device identifiers, MAC address, IP address, operating system version, settings of the device you use to access the services, and device configuration
from privacy policy on signify.com
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We may collect log information (e.g. Time, duration and manner of use of our products and services or products and services connected to ours)
from privacy policy on signify.com
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We may collect location information (e.g. your location (derived from your IP address, Bluetooth beacons or identifiers, or other location-based technologies), that may be collected when you enable location-based products or features such as through our apps)
from privacy policy on signify.com
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We may collect Luminaire information (e.g. Luminaire unique identifiers, luminaire information stored in the device)
from privacy policy on signify.com
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other information about my use of your digital channels or products
We may collect other information about your use of our digital channels or products (e.g. Naming convention of your smart home set-up, apps you use or websites you visit, links you click within our advertising e-mail, motion sensors data)
from privacy policy on signify.com
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We may also obtain information about you from other sources, such as public databases
from privacy policy on signify.com
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We may also obtain information about you from other sources, such as joint marketing partners
from privacy policy on signify.com
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We may obtain information about you from other sources, such as social media platforms
from privacy policy on signify.com
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We may obtain information about you from other third parties
from privacy policy on signify.com
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If you can sign-in to a Signify account, you might be given the option to change your communication preferences under the relevant section of our website or application.
from privacy policy on signify.com
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This is not a real email address, you have to use the contact form. This is just here to enable the GDPR request generator to function.
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Signify - Attn: Privacy Office – Herikerbergweg 102, 1101CM Amsterdam Zuid Oost, The Netherlands
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