(Q3646)
Revision as of 14:47, 4 February 2020 by Alexbfree (talk | contribs) (Changed [en] description: A line of color changing LED lamps and white bulbs which can be controlled wirelessly. The lamps are created and manufactured by Signify N.V., formerly the Philips Lighting division. currently unclear whether all names are the same legal entity.)
Statements
The exact relationship between Philips Hue, Philips, Signify, and Philips Lighting UK is unclear.
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This is described as the "Additional privacy notice for Philips Hue customers" suggesting there may be a general privacy policy separately.
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"Signify Privacy Center" - which the above privacy policy directs you to
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There is no email address for GDPR requests, you have to use this form.
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This is the contact page that the above contact form directs you to for anything other than a GDPR request. It is unclear if Philips Lighting UK and Signify are the same legal entity.
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Depending on your privacy choices, your products, or your use of our services, we might process the following data:
Philips Hue products: Email Address (Username), Password, Unique identifiers and configuration of products, Product usage and diagnostic information, Language preference
Shop: Name and last name, Shipping Address, Email address, Phone number, Billing information, Language preference, Usage and diagnostic analytics
Philips Hue Apps: Language preference, Usage and diagnostic analytics, Unique identifiers and configuration of products
Philips Hue Website: Language preference, Usage and diagnostic analytics
Policy excerpt listed just once here on common attribute, to avoid repetition
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If you interact with us through Social Network Services (‘SNS’) we might process your personal information in accordance with this Privacy Notice
Customer care communication: When you interact with us for customer care purposes, we advise you to only share your personal data via a private message with us.
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cookies (including those stored server side)
The information we might collect includes but is not limited to user unique ID (stored in a cookie for tracking and may be stored on our servers)
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operating system information
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This is included because the policy says that data collected is "included but not limited to" the listed items.
The information we might collect includes but is not limited to user unique ID stored in a cookie for tracking and may be stored on our servers IP address referring URL browser operating system cookie information CSS animations and dynamic content visitors clicks or touches on elements
changes to input field like text fields CSS selector or timestamp elements and session meta-data input on fields system errors window size and changes to size mouse position page snapshot, whether a user clicked on a play or pause button of a video and other events scrolling, focusing hiding pages etc
Such information may identify the visitor We do not record any keystrokes If you wish to prevent our websites and apps from recording your activity you can opt out.
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Your registration data is the information provided to Signify during registration or purchase of Philips Hue lighting system services. Registration data includes the email address (user names), password, shipping address (only for shop) and, as well as aggregated usage data related to your account, such as the controls you select.
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If you register with a SNS or later link your account to one, we will collect certain personal information about you from that SNS. What data we process will depend on what personal information you have provided to the SNS (such as your name, email address and other information you have made publicly available) when creating your account
Note that the data we collect from and through a SNS may depend on the privacy settings you have set with the SNS and the permissions you grant to us in connection with linking your account with our products or services to your account with an SNS.
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Usage Data (Analytics)
Whenever you make use of our products and/or services, we may collect information about your use of our products/services. We might combine different sources of data, data we collect directly from you, with cookies and similar technologies when you visit our websites or use our apps. If this data is combined it may be considered as your data as it may be linked to you
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Other communications: We can contact you to provide information about your account and/or regarding Friends of Hue and other partnership services. You cannot unsubscribe from these non-promotional communications. We will not share your registration data with a home connected partner unless we have sufficient rights to do so
other communications about account, Friends of Hue or partnership services
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Direct marketing communication: We use registration data personalize your experience on our websites or applications (including information about new features, security, or other technical issues)
We may contact you regarding information, products, services, events and promotions from Signify as well as from other third-parties which we believe can be relevant to you because of your usage of our products or in order to expand their functionality; mainly when we find a partner which has specific services or solutions to meet your needs, or to optimize your use of our products and services
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If you have indicated, you wish to receive personalized marketing communication we might aggregate data from different sources (both internal and external) to have a better understanding of your preferences and interests and be able to serve you with more relevant marketing communications.
information you have aggregated about me from different internal and external sources for the purposes of marketing communications
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details to ads and offers you have sent to me through mail, telemarketing, social channels and any other communication channels
We may contact you through electronic marketing communication channels or use other communication channels to send you personalized ads and special offers, such as postal mail, telemarketing or, social channels such as, but not limited to, LinkedIn, Instagram, Facebook (including Facebook Messenger), Pinterest, YouTube, WhatsApp, Twitter, WeChat).
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This is not a real email address, you have to use the contact form. This is just here to enable the GDPR generator to function.
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