Difference between revisions of "Nexus (Q3648)"
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(Changed claim: collects (P10): registration information (Q2357)) |
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| Property / states compliance: privacy policy / qualifier | |||
| + | comment: General privacy policy | ||
| Property / instance of | |||
| + | |||
| Property / instance of: website / rank | |||
| + | Normal rank | ||
| Property / states compliance | |||
| + | |||
| Property / states compliance: privacy policy / rank | |||
| + | Normal rank | ||
| Property / states compliance: privacy policy / qualifier | |||
| + | |||
| Property / states compliance: privacy policy / qualifier | |||
| + | comment: Data Protection Notice | ||
| Property / e-mail address | |||
| + | |||
| Property / e-mail address: mailto:subject.access@nexus.org.uk / rank | |||
| + | Normal rank | ||
| Property / e-mail address: mailto:subject.access@nexus.org.uk / qualifier | |||
| + | |||
| Property / e-mail address | |||
| + | |||
| Property / e-mail address: mailto:customer.services@nexus.org.uk / rank | |||
| + | Normal rank | ||
| Property / e-mail address: mailto:customer.services@nexus.org.uk / qualifier | |||
| + | |||
| Property / address | |||
| + | Data Protection Officer, Nexus, 33 St James’ Boulevard, Newcastle Upon Tyne, NE1 4AX. | ||
| Property / address: Data Protection Officer, Nexus, 33 St James’ Boulevard, Newcastle Upon Tyne, NE1 4AX. / rank | |||
| + | Normal rank | ||
| Property / address: Data Protection Officer, Nexus, 33 St James’ Boulevard, Newcastle Upon Tyne, NE1 4AX. / qualifier | |||
| + | |||
| Property / address | |||
| + | Nexus House, St James’ Boulevard, Newcastle upon Tyne, NE1 4AX | ||
| Property / address: Nexus House, St James’ Boulevard, Newcastle upon Tyne, NE1 4AX / rank | |||
| + | Normal rank | ||
| Property / invites the use of | |||
| + | |||
| Property / invites the use of: Subject Access Request form / rank | |||
| + | Normal rank | ||
| Property / invites the use of: Subject Access Request form / qualifier | |||
| + | |||
| Property / invites the use of: Subject Access Request form / qualifier | |||
| + | |||
| Property / requires | |||
| + | |||
| Property / requires: identification documents / rank | |||
| + | Normal rank | ||
| Property / requires: identification documents / qualifier | |||
| + | named as: proof of identity | ||
| Property / requires: identification documents / qualifier | |||
| + | policy excerpt: All individuals who submit a Subject Access Request will be asked to provide proof of identity prior to any personal information being disclosed. | ||
| Property / requires: identification documents / qualifier | |||
| + | policy excerpt: Acceptable documents include: passport, driving licence, medical card, birth certificate/adoption certificate, recent utility bill confirming current address dated within the last three months. Photocopied documents are acceptable. Two documents are required with at least one of those documents including a photograph. | ||
| Property / collects | |||
| + | |||
| Property / collects: information from forms on website / rank | |||
| + | Normal rank | ||
| Property / collects: information from forms on website / qualifier | |||
| + | named as: information collected from form(s) on your website | ||
| Property / collects: information from forms on website / qualifier | |||
| + | |||
| Property / collects | |||
| + | |||
| Property / collects: information from my correspondence / rank | |||
| + | Normal rank | ||
| Property / collects: information from my correspondence / qualifier | |||
| + | named as: information from corresponding with you via phone, email or otherwise | ||
| Property / collects: information from my correspondence / qualifier | |||
| + | |||
| Property / collects | |||
| + | |||
| Property / collects: registration information / rank | |||
| + | Normal rank | ||
| Property / collects: registration information / qualifier | |||
| + | policy excerpt: You may give us information about yourself [...] This includes information you provide when you register to use our site, register to use our apps, register for a Pop Shop account. | ||
| Property / collects: registration information / qualifier | |||
| + | policy excerpt: ... information provided by you voluntarily e.g. when you register for updates | ||
| Property / collects: registration information / qualifier | |||
| + | |||
| Property / collects | |||
| + | |||
| Property / collects: subscriber information / rank | |||
| + | Normal rank | ||
| Property / collects: subscriber information / qualifier | |||
| + | |||
| Property / collects | |||
| + | |||
| Property / collects: order data / rank | |||
| + | Normal rank | ||
| Property / collects: order data / qualifier | |||
| + | |||
| Property / collects | |||
| + | |||
| Property / collects: competition-related information / rank | |||
| + | Normal rank | ||
| Property / collects: competition-related information / qualifier | |||
| + | |||
| Property / collects | |||
| + | |||
| Property / collects: discussion records / rank | |||
| + | Normal rank | ||
| Property / collects: discussion records / qualifier | |||
| + | named as: information from reporting problems | ||
| Property / collects: discussion records / qualifier | |||
| + | |||
| Property / collects | |||
| + | |||
| Property / collects: name / rank | |||
| + | Normal rank | ||
| Property / collects: name / qualifier | |||
| + | |||
| Property / collects | |||
| + | |||
| Property / collects: address / rank | |||
| + | Normal rank | ||
| Property / collects: address / qualifier | |||
| + | |||
| Property / collects | |||
| + | |||
| Property / collects: date of birth / rank | |||
| + | Normal rank | ||
| Property / collects: date of birth / qualifier | |||
| + | |||
| Property / collects | |||
| + | |||
| Property / collects: e-mail address / rank | |||
| + | Normal rank | ||
| Property / collects: e-mail address / qualifier | |||
| + | |||
| Property / collects | |||
| + | |||
| Property / collects: telephone number / rank | |||
| + | Normal rank | ||
| Property / collects: telephone number / qualifier | |||
| + | |||
| Property / collects | |||
| + | |||
| Property / collects: credit cards / rank | |||
| + | Normal rank | ||
| Property / collects: credit cards / qualifier | |||
| + | |||
| Property / collects: credit cards / qualifier | |||
| + | named as: financial and credit card information | ||
| Property / collects | |||
| + | |||
| Property / collects: profile information / rank | |||
| + | Normal rank | ||
| Property / collects: profile information / qualifier | |||
| + | named as: personal description | ||
| Property / collects: profile information / qualifier | |||
| + | |||
| Property / collects | |||
| + | |||
| Property / collects: photograph / rank | |||
| + | Normal rank | ||
| Property / collects: photograph / qualifier | |||
| + | |||
| Property / collects | |||
| + | |||
| Property / collects: identification documents / rank | |||
| + | Normal rank | ||
| Property / collects: identification documents / qualifier | |||
| + | named as: proof of ID | ||
| Property / collects: identification documents / qualifier | |||
| + | |||
| Property / collects: identification documents / qualifier | |||
| + | policy excerpt: We may also collect a range of personal information during the course of revenue protection activity. This may include name, address, date of birth, proof of ID, journey details, physical descriptions and other information you provide us with. | ||
| Property / collects | |||
| + | |||
| Property / collects: journey details / rank | |||
| + | Normal rank | ||
| Property / collects: journey details / qualifier | |||
| + | |||
| Property / collects: journey details / qualifier | |||
| + | policy excerpt: We may also collect a range of personal information during the course of revenue protection activity. This may include name, address, date of birth, proof of ID, journey details, physical descriptions and other information you provide us with. | ||
| Property / collects | |||
| + | |||
| Property / collects: physical descriptions / rank | |||
| + | Normal rank | ||
| Property / collects: physical descriptions / qualifier | |||
| + | |||
| Property / collects: physical descriptions / qualifier | |||
| + | policy excerpt: We may also collect a range of personal information during the course of revenue protection activity. This may include name, address, date of birth, proof of ID, journey details, physical descriptions and other information you provide us with. | ||
| Property / collects | |||
| + | |||
| Property / collects: fraud prevention information / rank | |||
| + | Normal rank | ||
| Property / collects: fraud prevention information / qualifier | |||
| + | |||
| Property / collects: fraud prevention information / qualifier | |||
| + | named as: any other revenue protection activity related information | ||
| Property / collects: fraud prevention information / qualifier | |||
| + | policy excerpt: We may also collect a range of personal information during the course of revenue protection activity. This may include name, address, date of birth, proof of ID, journey details, physical descriptions and other information you provide us with. | ||
| Property / collects | |||
| + | |||
| Property / collects: technical data / rank | |||
| + | Normal rank | ||
| Property / collects: technical data / qualifier | |||
| + | named as: technical information | ||
| Property / collects: technical data / qualifier | |||
| + | |||
| Property / collects | |||
| + | |||
| Property / collects: IP address / rank | |||
| + | Normal rank | ||
| Property / collects: IP address / qualifier | |||
| + | |||
| Property / collects | |||
| + | |||
| Property / collects: login information / rank | |||
| + | Normal rank | ||
| Property / collects: login information / qualifier | |||
| + | |||
| Property / collects | |||
| + | |||
| Property / collects: browser information / rank | |||
| + | Normal rank | ||
| Property / collects: browser information / qualifier | |||
| + | named as: browser type and version | ||
| Property / collects: browser information / qualifier | |||
| + | |||
| Property / collects | |||
| + | |||
| Property / collects: time zone setting / rank | |||
| + | Normal rank | ||
| Property / collects: time zone setting / qualifier | |||
| + | |||
| Property / collects | |||
| + | |||
| Property / collects: browser extension / rank | |||
| + | Normal rank | ||
| Property / collects: browser extension / qualifier | |||
| + | named as: browser plug-in types and versions | ||
| Property / collects: browser extension / qualifier | |||
| + | |||
| Property / collects | |||
| + | |||
| Property / collects: operating system and platform / rank | |||
| + | Normal rank | ||
| Property / collects: operating system and platform / qualifier | |||
| + | |||
| Property / collects | |||
| + | |||
| Property / collects: usage information / rank | |||
| + | Normal rank | ||
| Property / collects: usage information / qualifier | |||
| + | named as: information about my visits to your website | ||
| Property / collects | |||
| + | |||
| Property / collects: URL clickstream data / rank | |||
| + | Normal rank | ||
| Property / collects: URL clickstream data / qualifier | |||
| + | |||
| Property / collects: URL clickstream data / qualifier | |||
| + | policy excerpt: information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time) | ||
| Property / collects | |||
| + | |||
| Property / collects: search data / rank | |||
| + | Normal rank | ||
| Property / collects: search data / qualifier | |||
| + | named as: search history | ||
| Property / collects: search data / qualifier | |||
| + | |||
| Property / collects | |||
| + | |||
| Property / collects: browsing history / rank | |||
| + | Normal rank | ||
| Property / collects: browsing history / qualifier | |||
| + | |||
| Property / collects: browsing history / qualifier | |||
| + | named as: products I viewed or searched for | ||
| Property / collects | |||
| + | |||
| Property / collects: timing information / rank | |||
| + | Normal rank | ||
| Property / collects: timing information / qualifier | |||
| + | |||
| Property / collects: timing information / qualifier | |||
| + | named as: page response times and length of visits to certain pages | ||
| Property / collects | |||
| + | |||
| Property / collects: download errors / rank | |||
| + | Normal rank | ||
| Property / collects: download errors / qualifier | |||
| + | |||
| Property / collects | |||
| + | |||
| Property / collects: page interaction information / rank | |||
| + | Normal rank | ||
| Property / collects: page interaction information / qualifier | |||
| + | |||
| Property / collects: page interaction information / qualifier | |||
| + | named as: page interaction information (such as scrolling, clicks, and mouse-overs) | ||
| Property / collects | |||
| + | |||
| Property / collects: methods used to browse away from the page / rank | |||
| + | Normal rank | ||
| Property / collects: methods used to browse away from the page / qualifier | |||
| + | |||
| Property / collects | |||
| + | |||
| Property / collects: telephone number / rank | |||
| + | Normal rank | ||
| Property / collects: telephone number / qualifier | |||
| + | named as: phone numbers used to call your customer service number | ||
| Property / collects: telephone number / qualifier | |||
| + | |||
| Property / collects | |||
| + | |||
| Property / collects: usage information / rank | |||
| + | Normal rank | ||
| Property / collects: usage information / qualifier | |||
| + | named as: information about my use of the Nexus website including the detail of my visits | ||
| Property / collects: usage information / qualifier | |||
| + | |||
| Property / collects: usage information / qualifier | |||
| + | policy excerpt: information about your use of the Nexus website including the detail of your visit i.e. resources you access, pages you use, transactions you engage in; | ||
| Property / collects | |||
| + | |||
| Property / collects: shopping data / rank | |||
| + | Normal rank | ||
| Property / collects: shopping data / qualifier | |||
| + | named as: information provided by me when I purchased a product through your web retail pages | ||
| Property / collects: shopping data / qualifier | |||
| + | |||
| Property / collects | |||
| + | |||
| Property / collects: communication records / rank | |||
| + | Normal rank | ||
| Property / collects: communication records / qualifier | |||
| + | named as: information I provided when I communicated with you | ||
| Property / collects: communication records / qualifier | |||
| + | |||
| Property / collects | |||
| + | |||
| Property / collects: smartcard data / rank | |||
| + | Normal rank | ||
| Property / collects: smartcard data / qualifier | |||
| + | policy excerpt: information that you provide as you use public transport with your Smartcard for instance a record of the journeys you make using your Smartcard. | ||
| Property / collects: smartcard data / qualifier | |||
| + | |||
| Property / collects | |||
| + | |||
| Property / collects: cookie data / rank | |||
| + | Normal rank | ||
| Property / collects: cookie data / qualifier | |||
| + | named as: information collected from cookies | ||
| Property / collects: cookie data / qualifier | |||
| + | |||
| Property / collects: cookie data / qualifier | |||
| + | policy excerpt: Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the Cookies we use and the purposes for which we use them see our Cookie policy at https://www.nexus.org.uk/website-policies/cookies. | ||
| Property / collects | |||
| + | |||
| Property / collects: third party data / rank | |||
| + | Normal rank | ||
| Property / collects: third party data / qualifier | |||
| + | named as: information about me received from any and all third parties | ||
| Property / collects: third party data / qualifier | |||
| + | |||
| Property / collects: third party data / qualifier | |||
| + | policy excerpt: We may receive information about you if you use any of the other services we provide. We also work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers and search information providers) and may receive information from them. | ||
| Property / collects | |||
| + | |||
| Property / collects: special category data / rank | |||
| + | Normal rank | ||
| Property / collects: special category data / qualifier | |||
| + | |||
| Property / collects | |||
| + | |||
| Property / collects: records of what information you have shared with third parties / rank | |||
| + | Normal rank | ||
| Property / collects: records of what information you have shared with third parties / qualifier | |||
| + | |||
| Property / collects: records of what information you have shared with third parties / qualifier | |||
| + | policy excerpt: We may share your information with selected third parties including: business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you; andanalytics and search engine providers that assist us in the improvement and optimisation of our site. | ||
| Property / collects: records of what information you have shared with third parties / qualifier | |||
| + | policy excerpt: We may disclose your personal data to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use (see https://www.nexus.org.uk/website-policies/terms-website-use) or terms and conditions of supply (see https://www.nexus.org.uk/ticket-and-product-terms-use) | ||
| Property / collects: records of what information you have shared with third parties / qualifier | |||
| + | policy excerpt: and other agreements. We may also do so to protect the rights, property, or safety of Nexus, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud detection and protection and revenue protection. | ||
| Property / phone number | |||
| + | 0191 20 20 747 | ||
| Property / phone number: 0191 20 20 747 / rank | |||
| + | Normal rank | ||
| Property / phone number: 0191 20 20 747 / qualifier | |||
| + | |||
Latest revision as of 14:17, 24 February 2020
a public transport operator in North East England, operating the Tyne and Wear Metro, the Shields Ferry, and other services
- Tyne and Wear PTE
- Tyne and Wear Passenger Transport Executive
| Language | Label | Description | Also known as |
|---|---|---|---|
| English |
Nexus
|
a public transport operator in North East England, operating the Tyne and Wear Metro, the Shields Ferry, and other services
|
|
Statements
General privacy policy
0 references
Data Protection Notice
0 references
Data Protection Officer, Nexus, 33 St James’ Boulevard, Newcastle Upon Tyne, NE1 4AX.
0 references
Nexus House, St James’ Boulevard, Newcastle upon Tyne, NE1 4AX
0 references
proof of identity
All individuals who submit a Subject Access Request will be asked to provide proof of identity prior to any personal information being disclosed.
Acceptable documents include: passport, driving licence, medical card, birth certificate/adoption certificate, recent utility bill confirming current address dated within the last three months. Photocopied documents are acceptable. Two documents are required with at least one of those documents including a photograph.
0 references
information collected from form(s) on your website
0 references
information from corresponding with you via phone, email or otherwise
0 references
You may give us information about yourself [...] This includes information you provide when you register to use our site, register to use our apps, register for a Pop Shop account.
... information provided by you voluntarily e.g. when you register for updates
0 references
proof of ID
We may also collect a range of personal information during the course of revenue protection activity. This may include name, address, date of birth, proof of ID, journey details, physical descriptions and other information you provide us with.
0 references
We may also collect a range of personal information during the course of revenue protection activity. This may include name, address, date of birth, proof of ID, journey details, physical descriptions and other information you provide us with.
0 references
We may also collect a range of personal information during the course of revenue protection activity. This may include name, address, date of birth, proof of ID, journey details, physical descriptions and other information you provide us with.
0 references
any other revenue protection activity related information
We may also collect a range of personal information during the course of revenue protection activity. This may include name, address, date of birth, proof of ID, journey details, physical descriptions and other information you provide us with.
0 references
information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time)
0 references
page response times and length of visits to certain pages
0 references
page interaction information (such as scrolling, clicks, and mouse-overs)
0 references
phone numbers used to call your customer service number
0 references
information about my use of the Nexus website including the detail of my visits
information about your use of the Nexus website including the detail of your visit i.e. resources you access, pages you use, transactions you engage in;
0 references
information provided by me when I purchased a product through your web retail pages
0 references
information I provided when I communicated with you
0 references
information that you provide as you use public transport with your Smartcard for instance a record of the journeys you make using your Smartcard.
0 references
information collected from cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the Cookies we use and the purposes for which we use them see our Cookie policy at https://www.nexus.org.uk/website-policies/cookies.
0 references
information about me received from any and all third parties
We may receive information about you if you use any of the other services we provide. We also work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers and search information providers) and may receive information from them.
0 references
We may share your information with selected third parties including: business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you; andanalytics and search engine providers that assist us in the improvement and optimisation of our site.
We may disclose your personal data to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use (see https://www.nexus.org.uk/website-policies/terms-website-use) or terms and conditions of supply (see https://www.nexus.org.uk/ticket-and-product-terms-use)
and other agreements. We may also do so to protect the rights, property, or safety of Nexus, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud detection and protection and revenue protection.
0 references