Difference between revisions of "Wacom (Q3742) "

information from other sources

You provide us with certain identifying information when you create a Wacom account or access our Services.

0 references

customer support interactions

We may also receive information about you from other sources.

0 references

We also collect certain information automatically as you interact with our Services

0 references

We may collect personal information from you when you register as a user or to learn more about our products, request a demo or evaluation period, provide comments and suggestions, sign up for newsletters, enter competitions and promotions,

interact with us on our social media channels, order Apps, products or services, request and utilize maintenance and support services, request white papers, sign up for events or seminars, submit content or send us feedback.

named as

personal information you have collected from registration, enquiries, suggestions and feedback, competitions, newsletters, or user submissions

0 references

voice and audio information

If you contact our customer support on the telephone, we may collect User Information from you during your call to provide our Services to you.

0 references

0 references

identifiers

0 references

address

named as

delivery address

0 references

named as

recordings of communications with customer support

0 references

Business account contact information. This means business contact information such as name, title, job function, business name, business address, business e-mail address, and business phone number that we collect about people we serve or work with,

including actual and prospective customers, alliance and channel partners, contractors, vendors and other parties interested in Wacom or its products and services.

0 references

cookies and similar technologies

automatically collected information

To do this, we use cookies and similar technologies, such as web beacons, to help us collect this information. The companies that provide the cookie and similar technologies used in our website have access to and might use the Usage Information gathered through these technologies.

Such uses might include the development and improvement of services and products for our website, as well as the development of these companies’ capabilities outside of the services provided to us, including sharing information with these companies’ business partners.Our collection and processing of cookies is described in greater detail in our Cookie Notice.

0 references

telephony log information

We also compile certain information automatically and store it in log files. This information can include: • internet protocol (IP) addresses• browser type,• browser language,• device identifier,• device type,• internet service provider (ISP),• referring/exit pages,• length of visit,• pages viewed,• operating system,

• date/time stamp,• clickstream data,• crashes,• system activity,• hardware settings,• time zone,• the date and time of requests, and• referral URL

0 references

information from social media

We may combine this automatically collected log information with other information we collect about you. If you reach out to us over the telephone or via facsimile, we may also log information such as your phone number, forwarding calls, SMS routing information, and types of calls.

0 references

information from third parties

Social media information. If you choose to login to our Services using social media accounts, we will receive your name, email address, and, generally, your social media identifier (sometimes also referred to as a user name or handle).

When a routing social media platform allows, we also sometimes receive your profile images and historical information about your interaction with our social media presences.

We also monitor social media sites for engagement with our products and services, particularly including our social media presence. We may receive, consistent with the privacy practices of the social media platforms that we monitor, public information about interactions

(such as retweets, re-posts, likes, and other reactions) with our social media platform, mentions of our products or services, information about our social medial followers, and information sent to us in direct messages or replies.

When you send us direct messages or replies, we receive and process any personal information in these messages. So, for instance, if you mention that you received one of our products for your birthday, we would receive and store that information as part of our records of our support interactions with you.

0 references

records of what information you have shared with third parties

Other third-party information. We receive information about you from third parties who support our Services including our payment processor, third-party marketplaces, and our sales channel partners. We may add this third-party-provided information to the information we collect on you from our Websites.

0 references