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→Categorizing the tools
* allow you to file your request but require coming back to the same place later to see the result
* allow you to file your request but require coming back to the same place later to see the result
* allow you to file your request, but this just starts a process (often email exchange)
* allow you to file your request, but this just starts a process (often email exchange)
How should we categorize this? There is certainly a taxonomy there, not captured with the current modeling.