SAR Wire 20180427 (Q4877)

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SAR Wire 20180427
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    Statements

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    27 April 2018
    Subject access request was sent via letter as well.
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    2 May 2018
    Acknowledged the request and sent a One Time Password on the user's contact number to confirm the account details.
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    2 May 2018
    User replied to the mail with the one time password
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    8 May 2018
    Responded with the answers about the questions posed by the user about the various categories of data.
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    16 May 2018
    Seeing no response from the user, the organisation closed the ticket for the access request.
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    Provided information about GDPR effectuation date; referred to check the application for the personal data; informed about the possibility of a download tool; about data storage and data management.
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