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Latest revision as of 10:52, 7 April 2020
Dear last.fm,
This message is a transparency request under the General Data Protection Regulation, including a subject access request, a portability request, and other specific provisions. Please note that it is not legal to *require* data subjects to use an in-house form[1].
I would like to request a copy of all my personal data held and/or undergoing processing. This is both a subject access request and a portability request. This message is not in any way to be considered as a complaint.
Copies of my personal data
==============
This request covers all my personal data including but not limited to the following particular items which your privacy documentation mentions or which I am aware of:
- registration information; - name; - e-mail address; - postal address / address; - demographic information; - preferences; - payment information; - billing information / transaction information; - identity verification information; - credit cards; - information I have posted on your Service(s) / post; - username; - my likes / likes; - my interests / interests; - my statuses / status; - my pictures and profile photos / photograph; - references to my online presence / online presence; - records of what information you have shared with other individuals; - correspondence I have sent to you / communication records; - information provided about me by other individuals; - information I have provided about others; - information i have provided to you offline / information I give you directly; - surveillance or CCTV data / surveillance data; - information from sweepstakes or applications to participate in programs / competition-related information; - information collected by cookies, pixels, tags, beacons, scripts or other tracking technology / cookies and similar technologies; - geolocation data; - IP address; - telephone number; - age; - gender; - income level; - activity and usage information / activity data; - activity and usage information / usage information; - purchase behaviour / purchase history; - navigation data, such as websites visited and advertisements viewed or clicked on / visitor data; - Publicly-observed data / publicly available data; - employment-related data / employment details; - social media account and profile data; - username and password for Facebook, Twitter or other services / login information; - information collected from interactive applications; - audio scrobbling data; - audio play history and archive of generated listening reports / play history; - messages sent or received within last.fm / communication records; - Spotify related data / other information; - following and follower data; - loved tracks; - obsessions; - tags; - shouts; - bookmarks; - settings / settings and preferences.
For any and all items where you do not hold any data about me, please explicitly confirm that you do not hold any data of that type about me.
Article 20
For data falling within the right to data portability (GDPR article 20), which includes all data I have provided *and* which have been indirectly observed about me [2] and where lawful bases for processing include consent or contract, I wish to have that data:
- sent to me in commonly used, structured, machine-readable format, such as a CSV file. A PDF is not a machine-readable format [3]. - accompanied with an intelligible description of all variables.
Article 15
For all personal data not falling within portability, I would like to request, under the right to access (GDPR, article 15):
- a copy sent to me in electronic format. This includes any data derived about me, such as opinions, inferences, settings and preferences. Note that opinions, inferences and the like are considered personal data [4]. For data that is available to the controller in machine readable format, it must be provided to me in that form in accordance with the principle of fairness and provision of data protection by design.
If your organisation considers me a controller for whom you process
Furthermore, if your business considers me the controller of any personal data for which your business acts as processor, please provide me with all the data you process on my behalf in machine readable format in accordance with your obligation to respect my to determination of the means and purposes of processing.
Metadata on processing
==========
This request also includes the metadata I am entitled to under the GDPR.
Information on controllers, processors, source and transfers
- The identity of all joint controllers of my personal data, as well as the essence of you contracts with them (GDPR Article 26).
- Any third parties to whom data has been disclosed, named with contact details in accordance with Article 15(1)(c). Please note that the European data protection regulators have stated that by default, controllers should name precise recipients and not "categories" of recipients. If they do choose to name categories, they must justify why this is fair, and be specific, naming "the type of recipient (i.e. by reference to the activities it carries out), the industry, sector and sub-sector and the location of the recipients [3]. Please note that in the case of any transferred data processed on the basis of consent, there is no option to just name categories of recipients without invalidating that legal basis [5].
- If any data was not collected, observed or inferred from me directly, please provide precise information about the source of that data, including the name and contact email of the data controller(s) in question ("from which source the personal data originate", Article 14(2)(f)/15(1)(g)).
- Please confirm where my personal data is physically stored (including backups) and at the very least whether it has exited the EU at any stage (if so, please also detail the legal grounds and safeguards for such data transfers).
Information on purposes and legal basis
- All processing purposes and the lawful basis for those purposes by category of personal data. This list must be broken down by purpose, lawful basis aligned to purposes, and categories of data concerned aligned to purposes and lawful bases. Separate lists where these three factors do not correspond are not acceptable (Article 29 Working Party [6]). A table may be the best way to display this information.
- The specified legitimate interest where legitimate interest is relied upon (Article 14(2)(b)).
Information on automated decision-making
- Please confirm whether or not you make any automated decisions (within the meaning of Article 22, GDPR). If the answer is yes, please provide meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for me. (Article 15(1)(h))
Information on storage
- Please confirm for how long each category of personal data is stored, or the criteria used to make this decision, in accordance with the storage limitation principle and Article 15(1)(d).
I understand that according to Article 11 GDPR, and particularly Art 11.2, you might need additional information to identify me for the purpose of this request. The following information should help you locate my personal data:
- username: << ADD VALUE(S) >>.
If you do not normally deal with these requests, please pass this email to your Data Protection Officer. If you need advice on dealing with this request, any European Data Protection Authority should be able to provide you with assistance.
In accordance with the law, I look forward to hearing from you within one month of receipt.
Regards,
<< FIRST_NAME LAST_NAME >>
References:
[1] UK Information Commissioner’s Office, Subject Access Code of Practice (9 June 2017) p13; Information Commissioner’s Office, ‘Guide to the GDPR: Right to access’ (22 May 2019): 'Even if you have a form, you should note that a subject access request is valid if it is submitted by any means, so you will still need to comply with any requests you receive in a letter, a standard email or verbally [..] although you may invite individuals to use a form, you must make it clear that it is not compulsory'. [2] Article 29 Working Party, Guidelines on the Right to Data Portability (WP 242), 13 December 2016, 8. [3] Article 29 Working Party, Guidelines on Transparency under Regulation 2016/679 WP260 rev.01, 11 April 2018. [4] See Case C‑434/16 Peter Nowak v Data Protection Commissioner [2017] ECLI:EU:C:2017:994, 34. [5] Article 29 Working Party, Guidelines on Consent under Regulation 2016/679 WP259 rev.01, 10 April 2018, 13. [6] Article 29 Working Party, Guidelines on Transparency under Regulation 2016/679 WP260 rev.01, 11 April 2018, page 35.