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Line 44:
Line 44: + − + − # Subscription rates change according to user demographic characteristics (ex. age on Tinder, sex on Hinge)<br>
→Problems Identified
==Problems Identified==
==Problems Identified==
'''APP'''<br>
'''APP'''<br>
# Subscription rates change according to user demographic characteristics (ex. age on Tinder, sex on Hinge). Prices are invisible outside the app <br>
# Sharing personal data with third parties which is not necessary for the app functioning (ex. for advertisement, see The Grindr case study) and for other purposes unknown (ex. the muslim app providing data to the american army)<br>
# Sharing personal data with third parties which is not necessary for the app functioning (ex. for advertisement, see The Grindr case study) and for other purposes unknown (ex. the muslim app providing data to the american army)<br>
# Background geolocation when the app is closed<br>
# Background geolocation when the app is closed<br>
# Automatic subscription renewal without notification, when there is a problem you have to contact the headquarter in another country
# Automatic subscription renewal without notification, when there is a problem you have to contact the headquarter in another country
# Fake profiles created by the company (ex. ashley madison) <br>
# Fake profiles created by the company (ex. ashley madison, Lovoo), buying profiles <br>
# Between 10-20% of users find a partner in France, Switzerland and United States. Do users really get the outcomes they want from the app in exchange for providing their data? Are users retained in the app?<br>
# Between 10-20% of users find a partner in France, Switzerland and United States. Do users really get the outcomes they want from the app in exchange for providing their data? Are users retained in the app?<br>
# The app ignores settings for presenting results (ex. show me only women and the user sees men) <br>
# The app ignores settings for presenting results (ex. show me only women and the user sees men) <br>
# Users are banned without any reason given by the app <br>
# Users are banned without any reason given by the app <br>