Spotify (Q281)

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digital music service
Language Label Description Also known as
English
Spotify
digital music service

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    user data
    We have set out in the tables below the categories of personal data we collect and use about you and how we collect it: User Data - This is the personal data that is provided by you or collected by us to enable you to sign up for and use the Spotify Service
    Depending on the type of Spotify Service plan you sign up for, this may include your username, email address, phone number, birth date, gender, street address, and country.Some of the personal data we will ask you to provide is required in order to create your account
    You also have the option to provide us with additional personal data in order to make your account more personalized. The exact personal data we will collect depends on the type of Spotify Service plan you sign up for, how you create an account, and whether you use third party services (such as Facebook) to sign up and use the Spotify Service
    If you use a third party service to create an account, we will receive personal data via that third party service but only when you have consented to that third party service sharing your personal data with us. Please note that the available plans and sign-up options may differ by country.
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    The table below describes personal data collected through your use of the Spotify Service: Usage Data - This is the personal data that is collected about you when you’re accessing and/or using the Spotify Service, including:Information about your type of Spotify Service plan
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    The table below describes personal data collected through your use of the Spotify Service: Usage Data - This is the personal data that is collected about you when you’re accessing and/or using the Spotify Service, including: Information about your interactions with the Spotify Service such as your search queries
    (including the date and time of any requests you make), streaming history, playlists you create, your library, your browsing history, and your interactions with the Spotify Service, content, other Spotify users
    interaction data, including browsing history, streaming history, playlists, likes, and all Spotify content interactions
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    The table below describes personal data collected through your use of the Spotify Service: Usage Data - This is the personal data that is collected about you when you’re accessing and/or using the Spotify Service [...] This also may include details of your use of third party applications in connection with the Spotify Service.
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    The table below describes personal data collected through your use of the Spotify Service: Usage Data - This is the personal data that is collected about you when you’re accessing and/or using the Spotify Service, including inferences drawn about your interests and preferences based on your usage of the Spotify Service.
    inferences about my interests and preferences, including mood profiles
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    user content
    The table below describes personal data collected through your use of the Spotify Service: Usage Data - This is the personal data that is collected about you when you’re accessing and/or using the Spotify Service, including User Content (as defined in the Terms and Conditions of Use) you post to Spotify, such as photos, playlist titles, and interactions with the Spotify Customer Service team
    Please note that we will only access your camera or photos from your device if you give us permission to do so, and we will only access images that you specifically choose to share with us and metadata related to those images, such as the type of file and the size of the image. We will never scan or import your device’s photo library or camera roll
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    The table below describes personal data collected through your use of the Spotify Service: Usage Data - This is the personal data that is collected about you when you’re accessing and/or using the Spotify Service, including certain technical data, which may include: URL information; online identifiers including cookie data and IP addresses;
    information about the types of devices you are using such as unique device IDs, network connection type (e.g. wifi, 3G, LTE, Bluetooth), provider, network and device performance, browser type, language, information enabling digital rights management, operating system, and Spotify application version; device attributes of devices on your wifi network that are available to connect to
    the Spotify Service (such as speakers); your non-precise location, which may be derived or inferred from certain technical data (e.g., your IP address, language setting of your device, or payment currency), to comply with geographic requirements in our licensing agreements, and deliver personalized content and advertising to you;
    and motion-generated or orientation-generated mobile sensor data (e.g. accelerometer or gyroscope) required for the purposes of providing specific features of the Spotify Service to you
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    For users of certain plans like the Premium Family Plan and Premium Duo Plan, we may use a third party mapping application (such as Google Maps) and/or your device’s location service to help you verify your address. This data is collected for the sole purpose of verifying eligibility for the Premium Family Plan and Premium Duo Plan and is not used for advertising or any other purpose.
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    voice data
    The table below describes personal data that you choose to give us that enables us to provide you with additional features/functionality: Voice Data - If voice features are available in your market, we collect your voice data with your permission to provide you with additional features and functionalities
    such as interacting with the Spotify Service with your voice. For more information see our Voice Control Policy
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    We may collect certain personal data if you sign up for a Trial or purchase any of our Paid Subscriptions (as defined in the Terms and Conditions of Use) or make other purchases through the Spotify Service. The exact personal data collected will vary depending on the payment method (e.g. direct via your mobile phone carrier or by invoice)
    but will include information such as: Name; Date of birth; Credit or debit card type, expiration date, and certain digits of your card number; Postal code; Mobile phone number
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    We may collect certain personal data if you sign up for a Trial or purchase any of our Paid Subscriptions (as defined in the Terms and Conditions of Use) or make other purchases through the Spotify Service. The exact personal data collected will vary depending on the payment method (e.g. direct via your mobile phone carrier or by invoice) but will include information such as:
    Details of your purchase and payment history
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    When you complete any forms, respond to a survey or questionnaire, or participate in a contest, we collect the personal data you provide
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    If you register for or log into our services using third party credentials (e.g. Facebook), we will import your information from such third party to help create your account with us.
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    We work with technical service partners that provide us with certain data, such as mapping IP addresses to non-precise location data (e.g., city, state), to enable us to provide the Spotify Service, content, and features.
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    If you choose to pay for a service or feature by invoice, we may receive data from our payment partners to enable us to send you invoices, process your payment and provide you with what you’ve purchased.
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    We may obtain certain data about you, such as cookie id, mobile device id, or email address, and inferences about your interests and preferences from certain advertisers and advertising partners that allow us to deliver more relevant ads and measure their effectiveness.
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    Account Registration Data
    We collect your personal data in the following ways:Personal data collected when you sign up for the Spotify Service - when you sign up to the Spotify Service, we collect certain personal data so you can use the Spotify Service. This is the Account Registration Data category described in section 5 of our Privacy Policy
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    Spotify Service Usage Data
    We collect your personal data in the following ways: Personal data collected through your use of the Spotify Service - when you use the Spotify Service, we collect personal data about your use of the Spotify Service such as what songs you have played and what playlists you have created. This is the Spotify Service Usage Data category contained in section 5 of our Privacy Policy.
    This is mentioned in the Privacy Hub but not in the Privacy Policy
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    We collect your personal data in the following ways: Personal data collected that enables us to provide you with additional features/functionality - from time to time, you may also provide us with additional personal data or give us permission to collect personal data e.g. to provide you with more features or functionality. These are the Voluntary Mobile Data [...]
    This is mentioned in the Privacy Hub but not in the Privacy Policy
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    Marketing Data
    We collect your personal data in the following ways: Personal data collected that enables us to provide you with additional features/functionality - from time to time, you may also provide us with additional personal data or give us permission to collect personal data e.g. to provide you with more features or functionality. These are the [...] Marketing Data [...]
    This is mentioned in the Privacy Hub but not in the Privacy Policy
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    Spotify USA Inc., 150 Greenwich Street, Floor 62, New York, NY 10007 USA
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    account email address
    to identify user for GDPR request
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    Identifiers